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Frequently Asked
Questions
An ISBN is a 10 or 13-digit number that is unique to a particular book's title, author, edition, and publisher. For example: [ISBN 0-123456-78-9] and [ISBN 978-0-123456-78-9].
ISBN can be found on the back cover and first page of every book.
Am I selling my book to TextbookX?
Books will be shipped directly to Valore, a site that partners with hundreds of buyers to
ensure that you get the best price possible. Some books will be purchased by your bookstore,
while others will not. Whichever bidder has the highest price on the Valore marketplace,
'that's the price you'll see!
How long does it take to get paid?
Once your item is received at our warehouse and approved, payment is issued within 14 business days.
How can I get paid for selling my book?
Valore supports two methods of payment:
Check
Once a check has been issued, you can expect to receive your payment within 7-14 business days. Checks will be sent through USPS first class mail to the address you listed on your sellback order.
PayPal
Once issued, Paypal payments typically post to your account within 2-14 business days. Payments will be deposited using the email provided during checkout.
Where can I drop off my textbook?
Drop your books off at any UPS location. And make sure to bring your shipping label, so that you don't have to pay for shipping!
How can I check whether you’ve received my book?
The best way to track receipt is via the tracking number that UPS provides. To check whether we've received your book, visit the UPS website, and type in the tracking number provided.
You can reach Valore customer service at sellbackhelp@valore.com.